Marketplace Protection Rules

These Rules describe how FERKAS GLOBAL LTD protects the ferkas.market marketplace from misuse. They apply to Buyers, Sellers, guests, and any other user. Breach may result in listing removal, account suspension, forfeiture of pending payouts, financial recovery, permanent ban, and referral to law enforcement.

We monitor for indicators of Buyer fraud, including stolen-card use, synthetic identities, multiple accounts, address mismatches, refund abuse, item-substitution (returning a different item), "empty-box" claims, and coordinated Item-Not-Received abuse.

Suspected fraudulent Buyers may have orders cancelled, refunds withheld pending investigation, accounts suspended, and evidence shared with card networks and law-enforcement authorities.

We monitor for indicators of Seller fraud, including counterfeit goods, empty-parcel scams, non-shipment, description manipulation, fake tracking numbers, and identity misrepresentation.

Suspected fraudulent Sellers may have listings removed, accounts suspended, pending payouts frozen, funds recovered under the Seller Payout Protection Policy, and details reported to authorities.

FERKA$ will defend chargebacks with evidence provided by the Seller. Where a chargeback is lost or settled, the disputed amount plus any card-network fee will be recovered from the Seller under the Seller Payout Protection Policy.

Excessive chargeback ratios (over 1% of transactions) may lead to reserve increases, reduced payout frequency, or account termination.

Purchase, exchange, or incentivisation of reviews is strictly prohibited. Reviews from unverified purchasers, close-network accounts, or coordinated campaigns will be removed. Sellers found to be manipulating ratings will be delisted and may have pending payouts forfeited.

FERKA$ enforces a zero-tolerance policy on counterfeits (see IP & Counterfeit Policy). Counterfeit listings are removed on sight, orders are refunded from the Seller's balance, and confirmed counterfeit Sellers are permanently banned.

Directing Buyers to complete a transaction off ferkas.market — or accepting payment outside the platform for an order originating on the marketplace — is prohibited. It voids Buyer Protection, breaches the Seller Agreement, and may lead to account termination.

FERKA$ complies with UK, EU, US, and UN AML/CTF and sanctions regimes. We screen users, transactions, and payout instructions against sanctions lists, and may freeze accounts, hold funds, request additional KYC, and file suspicious-activity reports where required by law.

Structuring transactions to avoid thresholds, using nominee accounts, or transacting on behalf of sanctioned parties is strictly prohibited.

Returns abuse — including wardrobing, item swapping, fraudulent "damaged" claims, and serial refunder patterns — will result in refund denial, restocking-fee application, account restriction, and permanent ban for repeat offenders.

FERKA$ cooperates with law-enforcement, tax, customs, and regulatory authorities, and will disclose user data and transaction records where legally required or where necessary to prevent harm.